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<p>As a Naval Officer, he flew EP-3E electronic reconnaissance missions with VQ-1 in Guam, instructed flight with VT-2 at NAS Whiting Field, and was a vital staff member at Commander Training Air Wing Five. Here, he pioneered the Wing’s IT department, supporting all NAS Whiting Field squadrons and leading significant communications and IT infrastructure projects including fiber network and data center development. </p>
<p>Transitioning to civilian entrepreneurship, Hicks founded Pensacola Internet, which under . Under his guidanceleadership, became Pensacola's it emerged as Pensacola’s second-largest ISP and introduced , pioneering the introduction of then-groundbreaking technologies like such as the 56K modem and wireless internet to access in the arearegion. Following the sale of After selling Pensacola Internet, he served as took on the role of IT Director at Network Telephone, managing its where he oversaw the company’s IT expansion department's growth from 55 to over 600 employees across nine states. During his tenure, and spearheading key projects he led major initiatives in data and network design, significantly contributing to the company's expansion and technological advancement. </p>
<p>Eleven years later, he sold Pensacola Internet’s residential customers to Mindspring and business customers to Network Telephone. He then joined Network Telephone as their IT Director where he was responsible for managing the IT needs of the company as it grew from 55 employees to 600+ employees operating in 9 states. He oversaw projects such as data center design, fiber network design, wireless network design/construction and was a member of the team responsible for billing, OSS, trouble/network monitoring system selection and integration. </p>